Services

Service Overview

We design, develop, and manufacture chillers (cooling water circulation units), providing comprehensive support from initial design through to after-sales service.

We specialize in the design, manufacturing, and sales of low-volume, high-mix chillers and temperature-controlled water systems, delivering products that reliably meet your specific requirements.

In addition to chillers (cooling water circulation units), we also provide related products such as vibration isolators and dehumidifiers, as well as installation services. From the design stage onward, we propose optimal environmental solutions tailored to your needs.

If you are considering the introduction of a chiller, please feel free to contact us.

Do you face any of these challenges?

Not sure which chiller is best suited for your needs

Need customized specifications

Want installation work handled
as well

Looking for consultation on the entire system setup

Prefer to purchase related products together

Want the assurance of reliable after-sales service

Step Science solves your problems!

Total Support for Chiller Installation

We provide comprehensive solutions tailored to your objectives and facility environment—from chiller development and after-sales support to resolving issues with peripheral equipment and integrating with other products. With numerous case studies available, we encourage you to consult with us.

Anti-vibration material

Air-Cooled Chillers

Commercial Dehumidifiers

Laboratory Chemicals

Clean Booths

Heat Exchanger Chiller

Clean Mats

Water-Cooled Chiller

Stainless Steel &
PVC Fabricated Products

Step Science provides not only proposals for the introduction of chillers (cooling water circulation units) and related products, but also ongoing support after delivery, including regular inspections, maintenance, and emergency troubleshooting.

We have compiled support information, delivery process details, and frequently asked questions on the following pages. Please take a look for more information.

Delivery Process

Please refer to the linked pages for the process from inquiry to delivery and after-sales service.

After-sales service

We have partnered with service companies at major locations Japan-wide to provide after-sales support, including repairs and regular inspections.

FAQ

Frequently asked questions from our customers